The Citizen Innovation Lab is forum that connects multiple stakeholders, with a view to experimenting in order to rethink life in the city. Through collaborative work between citizens, municipal employees, researchers and various groups, it aims to develop prototypes that create new learning communities and forge connections between those that already exist. The idea is to support processes of social cohesion and joint creation of public policies between citizens and institutions.

The lab’s areas of work centre around three key focuses: a) grassroots culture, through experimentation processes linked to the territory and connected to the social fabric of the neighbourhoods in the city of Madrid (Experiment District programme); b) public-social partnership, through forums where citizens come together with municipal staff to develop joint projects and design public policies based on citizen innovation (Madrid Listens programme); and c) legal innovation, through working groups that research and propose solutions to address legal issues at the municipal level.